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AI chat assistant

Text AI assistant in all messengers at once — one dashboard, zero missed

WhatsApp, Telegram, Instagram, Viber, Facebook — answers in seconds. No operators, no night shifts, no lost leads.

HAPP AI chat assistant: messages and conversations across messengers

< 1 sec

Average response time in any messenger

+30%

Increase in chat-to-sale conversion

85%

Support tickets resolved without human

How it works

This is how HAPP Chat works.

HAPP reads messages, understands context, checks your database, and replies like your best sales rep.

E-commerce

Abandoned cart & Orders. Sends follow-ups in DM, recovers abandoned carts, and updates customers on shipping status instantly.

Clinics & Salons

Booking via Instagram. Client asks 'What times are available today?' — HAPP checks your calendar and books the slot directly in chat.

Online Education

Consultations. Answers detailed questions about course modules, pricing, and sends registration links right in Telegram.

B2B / SaaS

Lead Qualification. Greets website visitors, asks qualifying questions, and schedules Google Meet calls for your sales team.

Features

Everything HAPP can do

One intelligent AI manages conversations across all channels — from messengers to your website widget.

Omnichannel Inbox

Instagram, Telegram, WhatsApp, and Website Widget — all unified and managed by one intelligent AI.

Resolves routine tickets

Automatically handles FAQs, return policies, and location queries without distracting your team.

Reads voice memos & photos

Customer sent a voice message? The AI listens, understands, and replies accurately via text.

Learns from your docs

Just upload your website link or Notion pages, and the bot instantly knows everything about your business.

Sends rich media

Generates and sends product galleries, PDF guides, and secure payment links directly in the chat.

Speaks 50+ languages

Automatically detects the customer's language and seamlessly switches to reply in their native tongue.

Why Chat

Why teams choose HAPP Chat

One AI inbox for Instagram, Telegram, WhatsApp, and your site. Instant replies, no robotic tone, and every conversation synced to your CRM.

24/7 On
Open On
Replies On

24/7 Sales Machine

Never miss a late-night buyer. Your business stays open and responsive around the clock.

👍

Friendly

Brand tone

😊

Emojis

Human-like Texting

No robotic scripts. HAPP uses natural phrasing, adapts to your Brand Tone, and even uses emojis.

Smart CRM Sync

Every new lead, phone number, and chat history is automatically pushed to your CRM.

Live Transfer Option (Smart Routing)

If a customer is angry or the request is too complex, the bot politely tags a human manager.

Order follow-up
Promo

Proactive Messaging

Don't just wait for questions. HAPP can initiate chats for order follow-ups or special promos.

Response time

< 1s

Conversion

+30%

Analytics Dashboard

Track response times, popular customer questions, and AI conversion rates in real-time.

Customer testimonial

+30%

chat-to-order conversion

"HAPP chat assistant replies in our DMs in seconds — our chat-to-sale conversion went up by a third."

Maria Kozak, Head of Sales

View all Case Studies

Security & Privacy

Secure and private messaging.

End-to-End Encryption

Text transcripts and uploaded files are encrypted. If a customer sends payment data in chat, the system encrypts it instantly.

GDPR Compliant

We meet European data protection requirements. PII is processed and stored in line with GDPR.

Your Data is Yours

We do not train our models on your chats or your customers' data. Conversations stay private.

Works with what you already use

Seamless connections with your daily tools

Instagram Telegram WhatsApp Meta Shopify WooCommerce Zapier
See pricing

Questions about the chat assistant

Quick answers to common questions

Are messengers free to connect?

Yes. WhatsApp, Telegram, Instagram, Viber, and Facebook Messenger are free in any plan. Pricing is by dialogs, not by channels.

Can we connect multiple accounts of the same messenger?

Yes. The plan does not limit the number of connected sources. Multiple Telegram bots or Instagram accounts — dialogs count in one limit.

What does the manager get after each dialog?

Telegram push: contact, summary, and outcome. All data also goes to Google Sheets and/or CRM.

Does the assistant understand unstructured messages?

Yes. We use GPT models with your business context — the assistant understands natural language, typos, and rephrasing.

Have more questions? Help Center

Slow replies are killing your sales.

Connect your AI chat assistant today and turn every conversation into a conversion.