24/7
Reservations and inquiries answered
AI assistant for business
Guest books a table by voice — voice AI assistant syncs with your system
Voice and chat AI for hotels, restaurants, catering: reservations, menu, hours, events. Integrates with PMS and CRM. 24/7 without extra staff.
< 1 sec
First response time
95%
Guest satisfaction with AI interactions
The real cost of missed calls
30 calls × $30 avg check × 40% conversion = $360/day lost — that's $10,800/month in revenue walking out the door.
With HAPP AI
- 100% of calls answered
- 24/7, including nights and weekends
- Every call = a profit opportunity
HAPP vs traditional host
Scale your service, not your payroll
| Parameter | Host | HAPP AI |
|---|---|---|
| Cost | $6,000–9,600/year | From $1,500/year |
| Availability | 8 hours/day | 24/7 |
| Capacity | Limited | Unlimited |
| Analytics | None | Full insights + staff training |
How it works
HAPP for HoReCa: voice & chat 24/7
From table and room reservations to menu questions and event inquiries — one AI handles it all. Integrates with your PMS and CRM.
Table reservations
Guests call or write; the AI checks availability, confirms the time and party size, and sends a confirmation. Your host stays focused on the floor.
Room & stay inquiries
Hotel front desk in a box: availability, rates, check-in/out, and special requests. The AI books or hands off to reception with full context.
Menu, hours & FAQs
Opening hours, menu items, dietary options, parking, WiFi — answered in seconds. Reduces calls to the front desk and kitchen.
Events & catering
Inquiries for private dining, banquets, or catering. The AI collects details and either confirms or passes the lead to your events manager.
Features
Everything HAPP can do
Reservations, menu, hours, and events — one AI for hotels and restaurants 24/7.
Table & room reservations
AI checks availability, confirms time and party size, and syncs with your booking system or PMS.
Menu, hours & FAQs
Opening hours, menu items, dietary options, parking — answered in seconds. Fewer calls to the front desk.
50+ languages
Guests get answers in their language. Ideal for international hotels and tourist destinations.
PMS & CRM sync
Reservations and guest data flow into your property or restaurant CRM. No double entry.
24/7 availability
No missed calls or messages. Late-night and early-morning inquiries get instant replies.
Smooth handoff
Complex requests or VIP guests? AI passes the conversation to your staff with full context.
Why HoReCa
Why hotels & restaurants choose HAPP
24/7 front desk and reservations without the extra staff. Voice and chat AI that fits your brand.
Reception
Live Reservations
Live Inquiries
24/7 24/7 Availability
Guests call or message anytime. The AI answers in under a second — no hold music, no missed reservations.
Reservations today
28
Avg party size
2.4
Peak hour
7 PM
Peak-Ready
Handle busy weekends, holidays, and events without hiring temporary reception staff.
Warm
Professional
On-brand
Warm, Professional Tone
The AI sounds human and on-brand. Perfect for luxury hotels and fine dining where every detail matters.
Seamless Handoff
VIP guests or complex requests? The AI passes the conversation to your team with full context.
Customer testimonial
+35%
call-to-visit conversion
"We used to lose reservations to missed calls after 10 PM. Now HAPP answers instantly, confirms the table, and sends reminders. Our call-to-visit conversion is up 35%."
Security & Privacy
Enterprise-grade security for every call.
End-to-End Encryption
All call recordings and call logs are encrypted. Phone Number Masking ensures your customers' numbers never reach third parties.
GDPR Compliant
We meet European data protection requirements. Personal data is processed and stored in line with GDPR.
Your Data is Yours
We do not train our models on your or your customers' voice data. It never leaves your control.
Works with what you already use
Seamless connections with your daily tools
KeyCRM Shopify WooCommerce Telegram Zapier 1C Bitrix24
Plans from $200/mo. Transparent pricing. No hidden fees.
See pricingQuestions about HAPP for HoReCa
Everything you need to know about AI for hospitality
What does a missed call really cost?
Example: 30 missed calls per day × $30 average check × 40% conversion = $360/day in lost revenue — over $10,800/month. HAPP answers 100% of calls 24/7, so every call becomes a profit opportunity.
Can the AI handle table and room reservations?
Yes. HAPP takes reservations by voice and chat, checks availability in real time, and syncs with your booking system or PMS. Confirmations and reminders go out automatically.
What do guests ask about most?
Typical breakdown: special menus and dietary options (~38%), opening hours and parking (~22%), same-day table reservations (~18%). HAPP gives you this analytics so you can update your site, train staff, and improve service.
What about menu, hours, and special requests?
The AI answers FAQs (menu, opening hours, parking, dietary options) and can take room-service or takeaway orders. For complex requests it hands off to your staff with full context.
Does it work in multiple languages?
Yes. The assistant speaks 50+ languages and adapts to the guest. Perfect for international hotels and tourist destinations.
See how profit returns with every call.
ROI in as little as 2 weeks. Join hotels and restaurants that never miss a reservation.