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New Feature: SalesDrive Integration

AI platform for business communications: voice, chat & analytics

HAPP AI connects to your telephony, messengers (WhatsApp, Viber, Telegram, Instagram) and CRM — and handles calls, messages and leads instead of your team. No dev team needed.

See How It Works
HAPP chat interface showing conversations and AI assistant

Three products.
One dashboard.

Connect one or combine — each works on its own or together.

VOICE ASSISTANT

Voice Assistant

Handles inbound calls and runs outbound campaigns — confirms orders, sends visit reminders, collects feedback. Updates your CRM after every call.

  • Inbound and outbound calls
  • Order confirmation
  • Visit reminders
  • CRM updates

from $200/mo

Details →

CHATS ASSISTANT

Chat Assistant

Responds to customers on Telegram, WhatsApp, Viber, Instagram and Email — understands context, holds real conversations and syncs data to CRM.

  • Telegram, WhatsApp, Viber
  • Instagram and Email
  • Understands dialogue context
  • Syncs data to CRM

from $100/mo

Details →

CALL ANALYSIS

Call Analysis

Transcribes and analyses every call — topics, outcomes, conversation quality. A searchable dashboard instead of manual listening.

  • Call transcription
  • Topics and outcomes
  • Conversation quality
  • Dashboard with filters

from $50/mo

Details →
How It Works

How It Works

Manage voice and chat in one place – simple, unified, efficient.

Features

Key Capabilities

HAPP picks up fast, automates routine, and never loses a lead.

Julia M.

Friendly Yoga Mat English

Personalized based on recent activity

Hi Julia! Need help picking out resistance bands to match your yoga mat?

Understands and adapts like a human

Adapts communication style and understands nuanced human interactions.

What are the shipping costs? How do I return a product? Can I change my delivery? Where is my order? What is the return policy? What is the warranty period? Do you have this in stock? When will it ship? What are the shipping costs? How do I return a product? Can I change my delivery? Where is my order? What is the return policy? What is the warranty period? Do you have this in stock? When will it ship?
I'm always in touch. Instant replies. Here to help. 24/7 support. Got it! One moment please. Sure, I can help with that. Anything else? I'm always in touch. Instant replies. Here to help. 24/7 support. Got it! One moment please. Sure, I can help with that. Anything else?
What are the shipping costs? How do I return a product? Can I change my delivery? Where is my order? What is the return policy? What is the warranty period? Do you have this in stock? When will it ship? What are the shipping costs? How do I return a product? Can I change my delivery? Where is my order? What is the return policy? What is the warranty period? Do you have this in stock? When will it ship?
I'm always in touch. Instant replies. Here to help. 24/7 support. Got it! One moment please. Sure, I can help with that. Anything else? I'm always in touch. Instant replies. Here to help. 24/7 support. Got it! One moment please. Sure, I can help with that. Anything else?
I'm always in touch

Responds in real time, without delays

Instant voice replies to routine questions, no waiting.

Integrates with your favorite tools

Connects with IP Telephony, Telegram, Instagram and CRM.

  • Billing issues increase support demand
  • Customers expect seamless, error-free transactions
  • Billing clarity is essential for trust

Insights from real customer conversations

Learn what truly matters to customers, from their voice.

  • Ready from day one
  • Handles 100+ requests/day
  • Remembers every conversation

No onboarding, no burnout, no forgetting

Always ready, always accurate – never tired, never forgets.

Boost Your Team with AI

Automate routine tasks and let your team focus on what matters.

Try For Free
Dialog history + transcriptions CRM integrations Voice & chat agents Call analytics Smart replies 24/7 Support automation Speech recognition Personalized recommendations No context lost Fast learning on your data Export & reporting Multilingual Dialog history + transcriptions CRM integrations Voice & chat agents Call analytics Smart replies 24/7 Support automation Speech recognition Personalized recommendations No context lost Fast learning on your data Export & reporting Multilingual
Platform Overview

All your inbound — in one intelligent system

HAPP picks up in under a second when a customer calls. It answers questions, takes bookings, and pushes updates to your CRM. There is no hold music, and no lost leads.

Conversations dashboard

Track calls, chats, and insights from every interaction.

Dialog history + transcriptions

Every conversation saved and transcribed for review.

CRM integrations

Seamlessly integrate with your existing CRM systems.

REVIEWS

What our clients say

E-commerce

"We connected the voice assistant for order confirmation. In the first month we reduced call center load by 40%. Managers now only handle complex cases."

Oleksiy Tkachenko

CEO, electronics e-store

Medicine

"The assistant books patients 24/7 and sends appointment reminders. No-shows dropped by half. YCLIENTS syncs automatically — no manual work."

Marina Sokolova

Head Administrator, clinic network

Partner

"CPL from the SalesDrive webinar was $1.52 — a record for us. We got 181 leads, 21 MQL and 7 SQL from one webinar. We're scaling the format."

Dmytro Kharchenko

Operations Director, e-commerce

Voice

"HAPP voice agent took over our front desk, saving us 40 hours a week."

Sarah Chen

Operations Manager

Chat

"HAPP chat assistant replies in our DMs in seconds — our chat-to-sale conversion went up by a third."

Maria Kozak

Head of Sales

Support

"With HAPP we reduced team workload by 80%. The AI resolves typical customer issues in seconds, instantly routing complex requests to a human agent."

Olena Romanenko

Head of Customer Support

HoReCa

"We used to lose reservations to missed calls after 10 PM. Now HAPP answers instantly, confirms the table, and sends reminders. Our call-to-visit conversion is up 35%."

Kateryna Melnyk

Restaurant Owner

View case studies

Trusted by 0+ innovators worldwide

Pricing

VOICE ASSISTANT

Voice Assistant

from $200 /mo

TARIFFS

  • Mini 900 min — small business
  • Basic 2,700 min — medium business
  • Pro 6,000 min — large operations

INCLUDED

  • Inbound and outbound calls
  • CRM integration
  • Telegram push after each call
  • Report in Google Sheets
Choose plan →
MOST POPULAR

CHATS ASSISTANT

Chat Assistant

from $100 /mo

TARIFFS

  • Mini 500 dialogs — small business
  • Basic 1,500 dialogs — medium business
  • Pro 3,000 dialogs — large volume

INCLUDED

  • Telegram, WhatsApp, Viber, Instagram
  • Understands dialogue context
  • Syncs data to CRM
  • Answers 24/7 without an operator
Choose plan →

CALL ANALYSIS

Call Analysis

from $50 /mo

TARIFFS

  • Mini 1,500 min — quality control
  • Basic 6,300 min — team analysis
  • Pro 16,600 min — full monitoring

INCLUDED

  • Transcription of each call
  • Topics, results, quality
  • Search and filter by calls
  • Analytics per manager
Choose plan →

LOVED BY TEAMS AROUND THE WORLD

SOLUTIONS

Solutions for your business

Ready-made playbooks for your vertical — connect without custom development.

E-commerce & Retail

E-commerce & Retail

Assistant confirms orders, updates statuses, processes returns, and calls back missed customers—instead of the first-line manager. Integrates with SalesDrive, KeyCRM, Bitrix24. Every interaction lands in your CRM automatically.

Learn more
Clinics & medical centers

Clinics & medical centers

Books patients via voice and messengers, sends reminders, reschedules visits, and syncs with YCLIENTS or your HIS. Replaces reception on routine tasks without losing quality of service.

Learn more
Enterprise & call centers

Enterprise & call centers

First line of support without queues and burnout: the assistant handles typical requests, qualifies inquiries, and routes complex cases to people. Call analytics shows topics, quality, and conversions per agent.

Learn more
INSIGHTS

Latest Insights

Useful materials and insights.

AI Risk Geopolitics Enterprise Sovereignty Resilience

AI in a geopolitical era: why risk models fail

Geopolitical conflicts reshape AI risk: sanctions, supply chains, and API dependency make traditional risk models obsolete. How to think about sovereignty and resilience.

HAPP AI Team February 28, 2026 10 min read
HAPP Product Media Intelligence AI Models Dynamic Routing E-commerce

What's next for HAPP: media intelligence & AI

Next step for HAPP: media intelligence (understanding and processing media in conversations) and dynamic AI model selection. How we're expanding cognitive capabilities beyond infrastructure.

HAPP AI Team February 21, 2026 9 min read
AI Strategy API LLM Enterprise

No AI Strategy? You Have API Dependency

Most firms declaring an 'AI strategy' have built processes on dependency on a few external model providers. That’s infrastructure dependency—and it defines your level of control.

HAPP AI Team February 18, 2026 10 min read

View all articles

FAQ

Frequently Asked Questions

Simple pricing. Full access. No long-term commitment.

Does HAPP integrate with our CRM?

Yes. We support SalesDrive, KeyCRM, NetHunt, Odoo, and others. We set up integration in one day.

Is there a free trial?

Yes. You can test the full functionality with no credit card required. Trial length is agreed individually.

Is HAPP safe?

Yes. Data encryption, security compliance, and confidentiality of customer conversations are our priority.

Have more questions? Help Center

Ready to turn customer calls into sales with AI?

Automate calls, messages, and order processing. CRM integration. No operators needed.